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Fitbit Bluetooth Connection Troubleshooting

Bluetooth problems can prevent your phone and Fitbit from communicating normally. Work through these basic checks before looking for model-specific support.

Steps to try

  1. 1. Turn Bluetooth off and back on.
  2. 2. Keep the Fitbit close to the phone.
  3. 3. Restart both devices.
  4. 4. Make sure the Fitbit app is updated.
  5. 5. Follow the official Fitbit instructions for your particular model if pairing still fails.
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