What do you need help with today?
Find easy step-by-step guides for Fitbit setup, syncing, Bluetooth, charging, notifications and account access. Choose a topic below to get started or call our support line for immediate assistance.
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Which Fitbit do you have?
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AceFind the right Fitbit guide
You're looking at a simple collection of Fitbit setup and troubleshooting guides.
Choose a guide based on the problem you're experiencing with your device.
Setup guides explain how to get your Fitbit connected and ready to use.
Troubleshooting guides cover common syncing, Bluetooth, charging and notification issues.
If you need additional customer assistance, you can use the assistance option below.
What can we help you with?
Pick the issue that matches what you're seeing on your Fitbit.
Need help with a Fitbit issue?
Get assistance with common setup and troubleshooting questions.
Independent customer assistance
Fitbit Help Guide provides independent guidance and assistance for common Fitbit-related questions. We help customers understand setup and troubleshooting steps and direct them to official resources when appropriate.