Fitbit Charging Troubleshooting

If your Fitbit is not charging, inspect the charger and charging contacts and make sure you are using the correct charger for the device.

Steps to try

1. Make sure the charging contacts are clean and dry.
2. Reseat the Fitbit on its compatible charger.
3. Try a different reliable USB power source.
4. Leave the device charging for a while if the battery is fully depleted.
5. If charging still fails, use official Fitbit support for model-specific repair or warranty options.

Customer assistance guide+1 (507) 722-0465